Carpet Cleaning

Carpet Cleaning | Orange County CA

We are driven to provide the very best carpet cleaning services available.

We also make it a point to educate our customers and to be very transparent with regard to our systems and techniques.

The Importance of Cleaning Solutions

We use light detergents that have been specifically formulated to eliminate soil from the carpet fibers. We will also use other industry-approved chemicals to remove stains and sticky substances. We assure your home will be a safe, clean environment, with brand-new looking carpet.

Deep Cleaning is Essential for Lasting Beauty and Removal of Pollutants

We employ a truck-mounted hot water extraction (also known as “steam” cleaning) method because it is absolutely the most effective method of extracting soil and pollutants, sources of bacteria, odors, and allergens from carpet. Hot water extraction cleaning is recommended by the leading fiber producers and carpet mills for its cleaning efficiency. Many other carpet cleaning methods depend heavily on the use of particulate chemicals and solvents that are not easily extracted from the carpet, leaving behind large amounts of residue. Hot water extraction uses hot water and high powered vacuum, which removes the soil and abrasive particles that cause carpet fiber deterioration.

Hot Water Cleans Better!

High cleaning temperatures (about the same as your dishwasher) remove bacteria and germs that inherently collect in fibers and fabrics. High temperatures kill bacteria and germs. In addition, our high powered vacuum systems recover 97% of the moisture used to clean your carpet and furnishings, so that drying takes only hours, not days!

Post-Cleaning

All furnishings will be returned to their previous locations, unless you have directed otherwise. Appropriate protective supports are provided, if needed.

We Respect Your Home or Business

We understand that we are your guests, so we treat your home or business with care and respect. When our technicians leave, you’ll be delighted with the cleanliness, freshness and comfort that MasterCare provides.


10 Steps to Lasting Beauty

Step 1: Pre-Inspection

Our Technician will do a walk-through inspection with you to identify soiling conditions, carpet construction, and potential permanent stains.

Step 2: Furniture Moving

Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 3: Pre-Vacuum

Your carpet is pre-vacuumed with an Oreck Vacuum to remove bonded, dry soil.

Step 4: Pre-Spray, Pre-Spot

Traffic areas and spots are pre-treated.

Step 5: Pre-Groom

Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

Step 6: Extract and Rinse

Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from becoming over-wet.

Step 7: Neutralize

The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps, according to carpet manufacturers. If the pH balancing is not accomplished during the extract & rinse process, a post spray will be applied.

Step 8: Post Spot Treatment

If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by technician, still may not be removed.

Step 9: Post Grooming

The carpet pile is set in one direction to aid the drying process.

Step 10: Post Inspection

We ask that you walk through your home or business to inspect the work. You can let us know that you are pleased by signing the service receipt.